by Brenda Tassava | Dec 31, 2013 | Communication, Conflict, Workplace Culture
Email can be a wonderful communication tool….until it becomes overwhelming. When keeping up with what’s in your inbox takes up more time than you have available, it’s time to make a change. In the last five years, there has been a lot of data...
by Brenda Tassava | Dec 7, 2013 | Leadership, Uncategorized, Workplace Culture
Lollipop moments: create them, acknowledge them, pay them forward, and thank others for them. Become an everyday leader! Has anyone ever impacted your life with a lollipop moment? Share your...
by Brenda Tassava | Nov 30, 2013 | Entrepreneurship, Marketing, Social Media, Veterinary Medicine
Bash and I took the scenic way into Laceyville (population 379) today, on the way to pick up chicken feed for Bash’s flock. He said, “there’s not much to it—about two blocks and we’re on the other side.” As we drove through this...
by Brenda Tassava | Nov 23, 2013 | Standard of Care, Veterinary Medicine
I’m not a veterinarian. I don’t even have a degree in veterinary technology. What I am is a veterinary professional who happens to be certified in practice management and veterinary journalism. “Oh—you’re the business side of veterinary...
by Brenda Tassava | Nov 21, 2013 | Leadership, Management, Mission
by Carol Melasky, RVT ABC Animal and Bird Clinic, Sugarland, Texas When I was first promoted to be a manager, there were no guidelines on how I should approach the position. What frame of mind I should have to tackle both every day tasks and those more stressful...